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    Real Telecom

    We’re here to help you when you need support or have a question about any of your services with us. Contact us using live chat or call 1300 886 743

    Check out our support pages

    Find additional information that answer common questions about your service and other helpful topics.

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    You can raise any concerns regarding Real Telecom services by writing to QC@RealTelecom.com.au. You will then be directed towards the appropriate department and allocated a ticket accordingly. You can also call in directly to lodge a complaint should you prefer to do so on 1300886743

    Our customer support team is here to help you with general inquiries and any troubleshooting of your existing service.

     

    Call us on  1300 886 743
    Email: info@realtelecom.com.au
    103.33 Lexington Drive, Bella Vista, NSW 2153

    Our sales & products team is here to help you with information and pricing about new or additional services.

     

    Call us on  1300 886 743
    Email: info@realtelecom.com.au
    103.33 Lexington Drive, Bella Vista, NSW 2153

    Our accounts team is here to assist you with all billing related issues concerning your account including payment arrangements if requested.

     

    Call us on  1300 886 743
    Email: info@realtelecom.com.au
    103.33 Lexington Drive, Bella Vista, NSW 2153

    When you plan to move home or office; contact us at least 4 weeks prior to arrange for the relocation of your services and ensure continuous service connectivity.

     

    Call us on  1300 886 743
    Email: info@realtelecom.com.au
    103.33 Lexington Drive, Bella Vista, NSW 2153

    Our technical & faults team are equipped to manage matters of service difficulties and disruptions which may occur from time to time.

     

    Call us on  1300 886 743
    Email: info@realtelecom.com.au
    103.33 Lexington Drive, Bella Vista, NSW 2153
    Monday 8:00 AM – 7:00 PM
    Tuesday 8:00 AM – 7:00 PM
    Wednesday 8:00 AM – 7:00 PM
    Thursday 8:00 AM – 7:00 PM
    Friday 8:00 AM – 7:00 PM
    Saturday Closed
    Sunday Closed

    ``Australia's best value telephone company``

    Established in 2003, Vocal has been serving Aussie homes and small business for over 15 years
    1

    Tier 1
    networks

    2

    Value for
    money

    4

    Dedicated
    support

    5-1

    Simple &
    flexible

    5

    No contract
    options

    3

    Bundle &
    save

    1

    Tier 1
    networks

    2

    Value for
    money

    4

    Dedicated
    support

    5-1

    Simple &
    flexible

    5

    No contract
    options

    3

    Bundle &
    save

    About Our Company

    “The company’s history dates back to 2007, when Real Telecom was founded as a humble start-up with a vision to lead the industry.

    Real Telecom is synonymous with cutting edge Telecommunication and Information Technology Solutions for businesses across Australia.

    The company is renowned for providing a spectrum of unmatched business services and solutions in Phone Systems, Communication, MOH (Message On-Hold) Marketing and Business Finance.

    About Our Company

    “The company’s history dates back to 2007, when Real Telecom was founded as a humble start-up with a vision to lead the industry.

    Real Telecom is synonymous with cutting edge Telecommunication and Information Technology Solutions for businesses across Australia.

    The company is renowned for providing a spectrum of unmatched business services and solutions in Phone Systems, Communication, MOH (Message On-Hold) Marketing and Business Finance.